Refund Policy

At Smart Shramik, we strive to ensure fair and transparent transactions. This Refund Policy outlines the circumstances under which refunds may be issued for services booked through our platform.

Refund Eligibility

• Service was cancelled before work commenced
• Service provider did not arrive at the scheduled time
• Service was not delivered as agreed
• Duplicate or incorrect payment was made

Non-Refundable Cases

• Work already completed to customer satisfaction
• Cancellation after service commencement
• Delays caused due to customer unavailability
• Force majeure events beyond our control

Refund Process

1. Submit a refund request via the app or by contacting support.
2. Our team will review the request and verify service details.
3. If approved, the refund will be initiated to the original payment method.

Refund Timeline

Approved refunds are typically processed within 5–7 business days. Actual credit time may vary depending on your bank or payment provider.