30% off on all services
(“Terms”). Please read this Policy together with the Terms.
By using the Services, you confirm that you have read, understood, and agree to be bound by this Policy and consent to the processing activities described herein.
This Policy applies to individuals who access or use the Services or avail the Professional Services. References to “you” in this Policy refer to the end user of the Platform.
By using the Platform, you consent to the collection, storage, usage, and disclosure of your personal data in accordance with this Policy.
We regularly review and update our Privacy Policy. We request you to periodically review this Policy. It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes during your relationship with us.
The Platform may contain links to third-party websites, plug-ins, services, or applications (“Third-Party Services”). Clicking such links may allow third parties to collect or share your data. We do not control or endorse these Third-Party Services and are not responsible for their privacy policies. We encourage you to review their privacy policies before sharing your data.
We collect different types of personal data, including but not limited to:
Mailing address, home address, location, email address, and mobile number.
Name, username, profile picture, gender, and similar identifiers.
Email address, service requests, offers, feedback, comments, pictures, discussions in chat boxes, responses to surveys and polls, marketing preferences, and communication preferences. We may also collect chat and call records when you communicate with service professionals through the Platform.
IP address, browser type, internet service provider, operating system details, device ID, device type, access time, page views, clicks, date and time stamps, location data, and other usage-related information.
Details of Services or Professional Services availed, limited credit/debit card information (as provided by payment processors), and UPI IDs for payment processing.
Information about how you use the Platform, booking history, user activity, time spent on the Platform, and user journey data.
We may also collect aggregated or statistical data that does not directly identify you. If combined with personal data, it will be treated as personal data under this Policy.
If you refuse to provide required personal data, we may be unable to provide certain Services.
You provide data when you:
We collect Technical Data using cookies, web beacons, server logs, and similar technologies.
We may receive data from:
We use your personal data to:
By using our Services, you authorize us and our partners to contact you via phone, email, or other communication channels for service-related purposes.
We may disclose data when required by law, court orders, or regulatory authorities.
Cookies help recognize your browser and improve experience. You may disable cookies via browser settings.
We use Cookies to:
Regulators or government authorities (if required by law)
All third parties are required to protect your personal data in accordance with applicable laws.
(a) Access and Correction
You may request access or correction of your personal data by emailing us at: support@smartshramik.com. We may take up to 7 working days to respond.
(b) Opt-Out of Marketing
You may opt out of marketing emails using the unsubscribe link provided. Processing may take up to 10 business days.
You may request account deletion by emailing:
support@smartshramik.com
We may take up to 7 working days to process your request. Transaction data may be retained as required by law.
Your personal data may be transferred and stored outside your country of residence. By using the Platform, you consent to such transfer.
You are responsible for maintaining the confidentiality of your password.
We retain personal data as long as necessary for business and legal purposes. Aggregated data may be retained indefinitely.
In case of merger, acquisition, or sale, your personal data may be transferred as part of business assets.
Content posted by you may become publicly visible. We are not responsible for misuse of publicly shared content.
We may update this Policy periodically. Continued use of the Platform indicates acceptance of the updated Policy.
Email: [Insert official grievance email]
Officer Name: [Insert Name]
Designation: [Insert Designation]
Contact: [Insert Phone / Address]
